Privacy Policy

City Science is committed to protecting and respecting your privacy. Our Privacy Policy gives you information about how City Science collects, uses and protects any personal data that you provide to us, including any personal data provided through our website. It is important that you read our Privacy Policy.

Any changes to our Privacy Policy in the future will be posted on this page, so you will always know what personal data we collect about you, the purposes we might use it for and to whom we might disclose it.

This version of our Privacy Policy was published in May 2018 in line with the General Data Protection Regulation (GDPR) and applies to the collection and use of personal data by City Science from 25 May 2018. Earlier versions can be obtained by contacting City Science’s Data Protection Officer.

This privacy statement covers the following areas:

  • Important information and who we are
  • Your legal rights
  • The personal data we collect about you
  • How we use your personal data
  • Disclosures of your personal data
  • International transfers
  • Security of personal data
  • Retention of personal data
  • Marketing information
  • Third party websites etc.

Important information and who we are

City Science Corporation Limited (company number 09891138) is the entity responsible for the collection and use of personal data by City Science. City Science Corporation Limited is registered as a data controller at the Information Commissioner’s Office (ICO) with registration number ZA160336.

City Science has appointed a Data Protection Officer who can answer questions in relation to our Privacy Policy. If you have any questions or would like more information about the collection and use of personal data by City Science, you can contact our Data Protection Officer by sending an email to info@cityscience.com or by writing to us at City Science Corporation Limited, The Generator, Kings Wharf, The Quay, Exeter, EX2 4AN.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Your legal rights

Under certain circumstances, you have legal rights under GDPR in relation to your personal data which are known as data subject rights. Those rights are:

  • The right to request access to your personal data.
  • The right to request correction of your personal data.
  • The right to request erasure of your personal data.
  • The right to object to use of your personal data.
  • The right to request restriction of use of your personal data.
  • The right to request transfer of your personal data.
  • The right to withdraw consent, where consent is being relied upon to use your personal data.

When seeking to exercise any of your data subject rights, we may need to request specific information from you to confirm your identity. This is to ensure that your personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information to speed up our response.

If you wish to exercise any of your rights, please contact the Data Protection Officer using the details provided above.

You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or we may refuse to comply in these circumstances.

You have the right to make a complaint at any time to the ICO regarding the collection and use of personal data by City Science. However, we would appreciate being given the chance to help you with your concerns before you approach the ICO, so please contact us first.

The personal data we collect about you

Personal data is any information about an individual that can identify them. It does not include information where the individual's identity has been removed (anonymous data).

We may collect the following personal data about you:

  1. Personal data you give us
    You may provide your personal data to us by filling in forms or submitting a job application via our website or connected third-party websites, or by corresponding with us via phone, email or otherwise. This may include your name, address, email, phone number, financial information, personal description, photograph, and other information regarding your work, education and employment history, and personal circumstances.

  2. Personal data we collect about you
    With regard to each of your visits to our website, we may automatically collect the following personal data:

    • Technical information (IP address, browser type, time zone)
    • Information about your visit (URL clickstream, page response times, download errors, length of visits, and page interaction)

Our website uses cookies to offer you a good browsing experience and to improve our services. More information about cookies is available at http://www.allaboutcookies.org.

  1. Personal data we receive from other sources
    We may receive personal data about you if you use other websites operated by the Oxygen House Group or from public sources.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your data:

  • Where it is necessary for our legitimate interests (or those of a third party).
  • Where we need to comply with a legal obligation.
  • Where we need to perform a contract we have or are about to enter into with you.

We may use personal data in the following ways:

  • To allow you to access our website.
  • To provide you with requested information, products and services.
  • To improve our products and services.
  • To monitor and administer our website and conduct internal operations.
  • To keep our website safe and secure.
  • For internal record keeping.

We may combine personal data from other sources with the personal data you give us.

Disclosure of your personal data

  1. To the Oxygen House Group Recruitment Team
    City Science’s recruitment is managed by the Oxygen House Group Recruitment Team. We will transfer your personal data related to applications to this team. This data will be retained for 18 months after the relevant vacancy is filled.

  2. To the Oxygen House Group generally
    We may share your personal data within the Oxygen House group to allow them to provide services to City Science.

  3. To third parties
    We may share personal data with selected third parties, including:

    • Business partners and service providers.
    • Research partners and project collaborators.
    • Analytics and search engine providers.

We may also share personal data in other situations:

  • In case of business sales or purchases.
  • With regulatory or law enforcement authorities.

International Transfers

Most personal data will be stored and used in the UK. We will only transfer data outside the EEA when necessary, ensuring protection is applied.

Security of personal data

We have implemented security measures to guard personal data against unauthorized access, loss or disclosure. Access is limited to those with a business need to know.

Retention of personal data

We will only retain personal data for as long as necessary for the purposes collected, including legal and reporting requirements.

Marketing information

We will only use personal data for marketing purposes with your explicit consent. You can opt out of marketing communications at any time.

Third party websites etc.

Our website may include links to third-party websites, plug-ins, and applications. We are not responsible for their compliance with data protection laws, and we encourage you to review their privacy policies.